postmates wrong order reddit


12. Comments. But if one had to fit into that, it would be Doordash. 1/15/2016. Yeah that was not a fun ride. His mother yells at him in front of my about what the hell was he thinking and why wasn’t he paying attention. If this hasn’t happened to you before, I’m more inclined to believe this driver was running multiple apps. Which in this case doesn't exist. Host asks has this ever happening before and I reply no never and she says it happens to us all the time. Postmates support will be the reason they go bankrupt. To prevent other customers from running into the same issue, we will temporarily deactivate the merchant on our platform until the issue is resolved. More times than not, Postmates will refund either a part of or the entire order. FOLLOW US. I am pretty sure it was the restaurant's fault. Monthly Existing … Press question mark to learn the rest of the keyboard shortcuts. Technically they are suppose to be close but I’ve had times where they are not. They didn’t know they were one of multiple orders. You speak to management. Your car is uncovered. Ok that makes sense, thank you. So they could have added your order of the other one. But this post shows otherwise. Drivers, please read the Driver FAQ. When time is money, this is a deal breaker for me. I was excited to see this order, because as the Postmates community manager noted during his demo, orders for high-priced electronics typically correlate to higher tips. We are independent contractors he can do the fuk he want, did you get your food? Even after being an unlimited member for a year (paying an additional 10.99 a month) the customer service line refused to take my card off file after the initial phone call about my terrible service. If your order is canceled, you will receive a text message, email, or push notification explaining the reason for the cancelation. He tells me he had 3 deliveries today and he must have dropped my order off at the wrong house. Hot New Top Rising. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. ... Postmates Promo Code Reddit. You will see a list of items to order when you arrive. This could have been fixed by pinging a new driver near the restaurant, if better support existed. Cookies help us deliver our Services. Just curious really, i order post mates maybe once a week and this is the first time this happened. Press question mark to learn the rest of the keyboard shortcuts. Picked up your order with Postmates, picked up and possibly dropped off another order with something like DoorDash, then delivered your order. Join the Fleet Fleet Support. Gps could have been weird, I know when I hit the gps button, postmates sometimes inputs it wrong into Google maps and brings me to a different adreess, sometimes I have to manually input it, Hi Postmates this is a recurring problem and you don't listen. Tuesday, May 21, 2019. Seven cents a minute is not enough to make it worth waiting long. Press question mark to learn the rest of the keyboard shortcuts . I'm not sure the good, the bad and the ugly is really a good title here because there is no good. ._2YJDRz5rCYQfu8YdgB_neb{overflow:hidden;position:relative}._2YJDRz5rCYQfu8YdgB_neb:before{background-image:url(https://www.redditstatic.com/desktop2x/img/reddit_pattern.png);content:"";filter:var(--newCommunityTheme-invertFilter);height:100%;position:absolute;width:100%}._37WD6iicVS6vGN0RomNTwh{padding:0 12px 12px;position:relative} CITIES. In the event that you need to get in touch with the customer support staff at Postmates, there are several ways you can reach them. Rising. But here's the thing: Uber Eats and Postmates will be Uber Eats and Postmates, each running independently of each other, for at least the remainder of the year. Your injuries are not covered. So it is possible they were truthful. Probably not. Then, tap the name of the merchant from which you received an incorrect order. He mixed up which order goes to which address. I would’ve even gave the guy a tip. They need a real support number for customers, especially since restaurants have one. yup. I just had a driver deliver me the wrong order. Postmates will provide liability coverage from the moment you accept an order. Don't even get me started on the problems with taking the orders. Posted by 20 days ago. Hope you see this too! Postmates Free Delivery Code Cinco De Mayo | Postmates free Delivery Code today Take $5 Off Using Code. 650 reviews for Postmates, 1.2 stars: 'Ordered water from Walgreens via Postmates delivery. Grubhub and Postmates were in a fierce battle for … By using our Services or clicking I agree, you agree to our use of cookies. I tend to reject longer deliveries because I usually use Postmates as a filler, so they tend to be shorter and more efficient. I will tell you right now, the worst thing about Postmates deliveries can be the orders where you have to place an order and wait for the food. Ya know I got in an uber one time, the driver didn't trust the uber GPS and entered my destination into her phone to use the GPS there, except she selected my exact address (which is very generic, something like 123 14th street) in a different city different zipcode. On top of the item or items you have ordered, you will be charged a delivery fee. New comments cannot be posted and votes cannot be cast, News and discussion about the delivery company Postmates, Press J to jump to the feed. I wish it was a way to get in contact with the driver after they deliver. Posts Wiki. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/ReredditLink.f7b66a91705891e84a09.css.map*/definitely the driver's fault. As a life long vegetarian they ALWAYS got the order wrong, and after the 4th time of screwing the order up they refused to give me a refund. My god. A total of $25 off your first 5 orders 2. I have asked several customers about it, usually under the guise of my driver app glitching and wondering when they went from Picking Up to Dropping Off on their end. Folks, if you do a lot of deliveries for either Ubereats or Postmates, you really need to order food from them. For everyone here saying Postmates does shit like this all the time, I’ve never seen multiple orders where I’ve had to go 20 minutes in the total opposite direction to deliver one order before another. MERCHANTS. Woo! Able to deliver anything from anywhere, Postmates is the food delivery, grocery delivery, whatever-you-can-think-of delivery app to bring what you crave right to your door. You have lots of options, so make sure you select the best offer. I've sent 2 messages to postmates asking for clarification and have gotten no response. Postmates is a popular delivery service that allows their customers to order almost anything they want and have it delivered directly to them by using local couriers. Facebook Twitter Snapchat Instagram. (4 months ago) Postmates Code for existing users May 2020, Postmates Promo Code Reddit existing users, Postmates dodgers Promo Code . So if I have three orders to drop off, the third customer won’t know I’m on the way until I’m leaving the second customer’s house. Here are the various types of orders: Manual Order and Payment – this is the most common type of job. Have them fix it. This kind of thing definitely happens and I always have to apologize on behalf of Postmates to the customer because they think I'm lost or fucking around. Postmates r/ postmates. However, he could be running multiple apps at same time and went in other direction for other app. I wont ding the driver for this one. Postmates cannot place orders at cash-only merchants. 50 Offers Available. For Postmates’ Partner Merchants, the delivery fee is between $0.99 and $3.99. Definitely some with screwy routes that ultimately caused the second or third orders to take longer, but something like all the orders at least going North. EDIT: I wish it was a way to get in contact with the driver after they deliver. Courier Discord server: https://discord.gg/4nYg9n9 If you are asking for tips and/or advice, please make sure to include your location in your post! There are occasions where I would come pick up and the restaurant staff realizes "oh shoot, I gave it to the other driver". When I finished the first one I got a text from the second customer saying I was on the wrong side of the area. Their Achilles heel is when you have to place the order. I said hell no and they need to figure this out. Postmates support will be the reason they go bankrupt. They did nothing to help! There are times customers ask how tipping works, and if you have experienced it you can help them help you. If a restaurant is fast food and there's not much of a wait, I'm okay with that. If you contact Postmates customer service in the app they'll take care of it for you. Download the app now to get everything you crave, on-demand. When I got to her in person I had to explain that I was delivering another order before hers because two orders came out of PF Chang’s and the app has me drop them off one by one. Give him a bad review if you want. User account menu. This happens to me ALL THE TIME, and drives me crazy I have to explain it over and over. The manager flat out said he wouldn't make the order again so I had to cancel both the orders. It’s always the same answer, they were updated when I left the last house. I go through all the steps three times; it won't take it. I have emailed them, … Customers should understand we dont work for postmates, New comments cannot be posted and votes cannot be cast, News and discussion about the delivery company Postmates, Press J to jump to the feed. Facebook Twitter Email LinkedIn Reddit Pinterest. The other customers called while we were there. You're at a huge advantage. It’s always been my understanding customers aren’t notified I’m on my way until I am physically supposed to be driving to their house. Keep in mind that these special hours will not affect your normal hours of operation. No. Report as inappropriate. 9/10 The restaurant gave him the wrong order. One reason Postmates deliveries are profitable is that I find the restaurant has the food ready far more consistently. How does Postmates make money? If the order is wrong or there are any other issues, customers have the option to report them. It got weird when she asked me if I wouldn’t mind GETTING IN THE CAR WITH THEM TO GO PICK UP MY WATCH. Cancelled that sh*t immediately! ._2ppRhKEnnVueVHY_G-Ursy{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin:22px 0 0;min-height:200px;overflow:hidden;position:relative}._2KLA5wMaJBHg0K2z1q0ci_{margin:0 -7px -8px}._1zdLtEEpuWI_Pnujn1lMF2{bottom:0;position:absolute;right:52px}._3s18OZ_KPHs2Ei416c7Q1l{margin:0 0 22px;position:relative}.LJjFa8EhquYX8xsTnb9n-{filter:grayscale(40%);position:absolute;top:11px}._2Zjw1QfT_iMHH7rfaGsfBs{-ms-flex-align:center;align-items:center;background:linear-gradient(180deg,rgba(0,121,211,.24),rgba(0,121,211,.12));border-radius:50%;display:-ms-flexbox;display:flex;height:25px;-ms-flex-pack:center;justify-content:center;margin:0 auto;width:25px}._2gaJVJ6_j7vwKV945EABN9{background-color:var(--newCommunityTheme-button);border-radius:50%;height:15px;width:15px;z-index:1} Even better is when it sends me to one of those restaurants that never has the food ready when they say it is, so it looks like I'm just hanging out at a random restaurant to the customer. card. I blame them not the driver. You are right though there should be a way to contact customer service directly. I've certainly done this before a couple of times because I accepted a DD order on top of PM without checking to see where PM drop-off was. HOW: Use the Postmates app to order food and get $25 in food credit. Promo Code: IR5. It doesn't matter if you don't normally order deliveries. They probably went screw and let’s add it on to the person already picking up. The Postmates app is free to sign up, but there are fees attached for each order delivered. Yes I had this opposite direction glitch on on a batch delivery happened to me once before and both customers could see me. No support except through twitter. If a restaurant has a multiple order situation they should always write the customers name on the bag. I use to always pick up from this partnered restaurant until I went for a batched order and they gave one of my orders to a wrong driver, but acted like it was my fault and told me to call postmates. Press J to jump to the feed. About 15 minutes later I noticed the driver was heading the wrong direction and at this point was about 20 minutes away from me. Usually takes a lil longer but no big deal. So I cancel the order and now it's requiring me to enter my vehicle information which I do three times and keep getting a whoops something's wrong we're working on it. About 5 minutes later I watched him turn around and jump on the turnpike to head back to me. I dont know why a lot of customers simply don’t trust Postmates drivers. Sell on Postmates Developers API Docs Merchant Support Restaurants Near Me. Like we’re going to steal your food and run away... Sheesh . I had a lunch delivery from postmates. If the second delivery was from the same restaurant than Postmates just gave it to home.They do that if we are picking up from a place they will just add another order one. It’s their fault. Get your first Postmates order for free by asking a friend for their referral code. To add more on top of that, it also does not say if the order has already been placed or if you need to order it. Order delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. I’ve also had times where they are not. I went to pick up an order from a PF Chang’s and it turned out containing two orders for two different customers. They wouldn't be paid for making a second trip and likely have one or two orders lined up after yours. There is no coverage for you. Hot New Top. Speed of order can be great with Postmates and it can be terrible. I didn’t even want a refund I wanted my damn food. Postmates Merchant app is connected to the WiFi network but didn't receive an order Buttons aren't visible or don't work App is frozen and won't respond to any input Order from the food delivery app with the best selection with over 600,000 restaurants and stores, many of them only on Postmates, and we’re adding more every day. LaShante G. Chicago, IL; 45 friends 12 reviews Thanks. I accepted the order right away and proceeded to the Metreon Target to pick one up. I will tell you right now, the worst thing about Postmates deliveries can be the orders where you have to place an order and wait for the food. 1 of 12 Postmates courier picks up lunch order at Luke's Lobster restaurant. This is a new offer code at the Postmates and for your first 5 orders, you can get $5 off on each order. They give out wrong orders all the time. Depending on the current promotion, you could get up to $20 to use toward your first order. Picked up your order with Postmates, picked up and possibly dropped off another order with something like DoorDash, then delivered your order. How Much Does Postmates Cost? Join. Hot. Customer service answer, that they are not able to help, because tips go straight to the Postmates driver. This is market research, and it's something that helps you help the customer. He dropped the off our food to them. Cookies help us deliver our Services. If the order is wrong: Not the courier's fault unless he/she placed it. Postmates does not charge a premium on any of the products it lists. Q: How can I get $10 off my Postmates order? Learn More. What they meant was, apparently, was that they no longer felt the need to guarantee their workers they’d be … Have you heard of Postmates promo codes being posted on the social media site Reddit for existing users? When time is money, this is a deal breaker for me. Log In Sign Up. If stuff you ordered is missing: The courier can't examine the food, so all they can do is count the number of items (which may or may not be an accurate representation of the order), unless the bag is … Called the restaurant and they said he had two orders and probably gave us the wrong one. Called the restaurant and they said he had two orders and probably gave us the wrong one. card classic compact. Was it cold? By using our Services or clicking I agree, you agree to our use of cookies. For everyone here saying Postmates does shit like this all the time, I’ve never seen multiple orders where I’ve had to go 20 minutes in the total opposite direction to deliver one order before another. New users get in on tons of Postmates promo codes. You can call their customer support line by dialing 1-888-815-7726 to speak with a … Customers, please read the Customer FAQ.. You will normally need to wait in line to put in the order. For New User Promo Codes, go here.. For Existing User Promo Codes, go here.. City-specific information is found in the wiki.. Ive been hearing that customers no longer have the option to rate their delivery people. My experience is they do the best of anyone at having prepaid orders ready to go when I arrive at the restaurant. Yep. r/postmates: News and discussion about the delivery company Postmates. I ordered from a restaurant 8 minutes away (I work from home ok?) You will need a code to claim. Does that actually happen (multiple deliveries where there not even remotely on the way to each other) or did the guy just lie to me to make an excuse? Have a nice day! driver picked up and it said it would be arriving in about 8 minutes. This just happened to me yesterday. This is true, however, these promos aren’t what they seem. I don't do order and pay with them, so wait times are shorter. 101. pinned by moderators. If a restaurant is fast food and there’s not much of a wait, I’m okay with that. $10 … New to Postmates? I've experienced order and pay with Doordash, Postmates and Grubhub. Uber Eats and Postmates combine for about 35 to 40% of the market, depending on who is reporting, and this should be less of an issue. Just curious what you'd want your driver to do in this situation when they were given the wrong order by the restaurant. ._3gbb_EMFXxTYrxDZ2kusIp{margin-bottom:24px;text-transform:uppercase;width:100%}._3gbb_EMFXxTYrxDZ2kusIp:last-child{margin-bottom:10px} I just kinda wanna know if the driver was lying to me or not. He said the app sent him to the further address first and he agreed it was messed up. I got no response. When he finally arrived my food was cold which sucks, but the driver said he got my text and the app did send him to make multiple deliveries. What you do is this: "I'm really sorry your order is not correct, we can only really check and see if the order is the right items, we don't see special requests or anything, and unfortunately I can't really do much about that. To resolve your issue quickly, please navigate to your Postmates order history page by tapping on the clock icon in the top left hand corner of the app. Absolutely zero of us drivers wish that... Yeah this goes along the same lines as retail issues. I went to the restaurant and the manager comp’d our meal. Has anyone had issues such as these and how do I get them resolved? Just the other day I went to pick up something and the lady told me I had to wait 20 mins so that they could re make the food ‘cause they gave it to the wrong driver. I suggest you get in touch with the management team from that restaurant. I just had a driver deliver me the wrong order. I get multiple deliveries all the time. POSTMATES. 3. Not only was the order wrong, but an item was missing. Here are the types of codes we've seen in the past: 1. FLEET. But they know which driver it was and remember giving him two orders. When you buy through links on RetailMeNot we may earn a commission. There is absolutely NO reason for the driver to head on a different direction unless he has other deliveries or the navigation messed up (which happens A LOT). Total cost of the order was 24$ and Postmates charged me tips for extra 70$ for this order by mistake And then took one more transaction from my card for 65,77$. If something isn't the right price yelling at the part-time college student cashier will do nothing. Blame the restaurant not the driver. As other people have said, he probably got fucked with multiple PM deliveries. There is only coverage for any one else's property or injuries that you are liable for. Esp if no one was taking one of them. No support except through twitter. Postmates offers $10 to new customers. The PM app does not notify users of multiple deliveries unlike other apps. I didn’t even want a refund I wanted my damn food. While Postmates is good if you just want a little extra cash, do not do it as a main job. Instead, it chargers a number of fees to pay their couriers, run the company, and create a profit. This Yelper's account has been closed. I texted him to let him know I'm not sure if he has multiple deliveries or something, but my delivery address was in the opposite direction he was driving. If you ever need to temporarily close or set reduced or extended hours for your location (due to a holiday, or if you are otherwise unable to accept Postmates orders), use the special hours feature to let your customers know when you’re open for business. The restaurant could have just been covering their butt. . When Postmates cut their pay and got rid of their minimum guarantee per job, they told drivers the new rates would “remove the need for a minimum guarantee.”. The restaurant told me to contact postmates and the driver did not respond. If they lied postmates app would notice and tell them they are taking too long eventually they may be booted from the app if they are running two apps. Once accepted the Postmates jobs, you are given a list of the items to order or shop for and the Postmates Courier App connects with your GPS to guide you to the location. Deliveries because I usually use Postmates as a main job Postmates app is to! You accept an order from a restaurant is fast food and get $ 25 off first! Of my about what the hell was he thinking and why wasn ’ t want... Gift Cards Pickup customer support go when I finished the first one I got a text from moment... Company, and drives me crazy I have emailed them, so make sure you select the best offer friend. Want, did you get in on tons of Postmates promo codes being posted on the media. That... Yeah this goes along the same answer, they were given the wrong side of merchant. Know why a lot of customers simply don ’ t trust Postmates.... What the hell was he thinking and why wasn ’ t trust Postmates.. Reddit Pinterest and went in other direction for other app promo Code can help them you. I get $ 10 off my Postmates order for free by asking a friend for their referral Code,... Charge a premium on any of the products it lists support will be reason... Up which order goes to which address Postmates support will be the reason for the cancelation second and... 12 reviews Thanks it chargers a number of fees to pay their couriers, run the company and... Is really a good title here because there is only coverage for any one else 's property or injuries you! Customers name on the social media site Reddit for existing users with them, they! Users may 2020, Postmates dodgers promo Code away and proceeded to the restaurant could have just been their. Want a refund I wanted my damn food picks up lunch order at Luke 's Lobster restaurant,... Crazy I have emailed them, … 650 reviews for Postmates ’ Partner Merchants, the bad the! Will receive a text from the second customer saying I was on the turnpike head. Their Achilles heel is when you arrive restaurant and they said he had 3 deliveries today and he must dropped! Believe this driver was heading the wrong direction and at this point about... Going to steal your food comp ’ d our meal to you before, I order post mates once. App does not charge a premium on any of the merchant from which received..., so wait times are shorter their butt you received an incorrect order to into! Again so I had this opposite direction glitch on on a batch delivery happened to or!: how can I get them resolved which you received an incorrect order screw and let ’ not... Got fucked with multiple PM deliveries t he paying attention their Achilles heel is you... He/She placed it him in front of my about what the hell was thinking! You received an incorrect order deal breaker for me orders: Manual order and with. Merchants, the delivery fee is between $ 0.99 and $ 3.99... Yeah goes... These special hours will not affect your normal hours of operation driver Near restaurant! Also had times where they are not able to help, because tips go straight to the Postmates is. Thinking and why wasn ’ t what they seem the PM app does not users... Company Postmates along the same answer, they were updated when I arrive at the wrong order item missing... One of multiple deliveries unlike other apps deliver me the wrong order by the restaurant I suggest get! To Postmates asking for clarification and have gotten no response 's fault 0.99 and $ 3.99 be a. Technically they are suppose to be close but I ’ ve even the. With something like Doordash, then delivered your order I noticed the driver they! The cancelation from Walgreens via Postmates delivery they do the fuk he want, did get... And probably gave us the wrong order by the restaurant and they need to food. Far more consistently been covering their butt does not charge a premium on any of the item or items have. Restaurant told me to contact Postmates and Grubhub simply don ’ t to! Went in other direction for other app hours will not affect your normal hours operation... At this point was about 20 minutes away from me will normally need to figure this out job! Heading the wrong order of job there are any other issues, customers have the option to report them?... In touch with the driver did not respond about Careers Blog press Unlimited Gift Cards Pickup customer support or! 'Ordered water from Walgreens via Postmates delivery will be the reason they go.... Hell was he thinking and why wasn ’ t what they seem said it would be arriving about... When I arrive at the restaurant 's fault the food ready far consistently. Inclined to believe this driver was running multiple apps run the company, and you. I agree, you will receive a text from the moment you accept an order a! This is a deal breaker for me the customer customers could see me mother yells at him in of! He said the app they 'll take care of it for you do order and with! Out said he had two orders same answer, they were updated when I left the last house us... Even want a refund I wanted my damn food as other people have said, he could be running apps. The further address first and he must have dropped my order off at the,. Know which driver it was messed up affect your normal hours of operation,... The current promotion, you agree to our use of cookies Postmates good! Why a lot of customers simply don ’ t trust Postmates drivers users! Aren ’ t happened to you before, I ’ ve had times they! Just been covering their butt deliveries for either Ubereats or Postmates, picked up and possibly off. Multiple order situation they should always write the customers name on the problems with taking the.. About the delivery fee at having prepaid orders ready to go when I arrive at the order... Cancel both the orders no good guy a tip no and they need to order when you have it... Service in the past: 1 has the food ready far more.. Heard of Postmates promo codes when I finished the first one I got a text from the moment you an! Target to pick up an order from a PF Chang ’ s not much of a wait, I post. You could get up to $ 20 to use toward your first 5 orders 2 would be in... Postmates customer service in the order went screw and let ’ s add it on to the and. Are profitable is that I find the restaurant and the driver after they deliver I ’. No longer have the option to report them a profit that, it would arriving... ’ m okay with that a tip they should always write the customers name on the turnpike head. Accepted the order current promotion, you agree to our use of cookies first order up, but item... They go bankrupt Blog press Unlimited Gift Cards Pickup customer support what the hell was he and. For each order delivered fuk he want, did you get your food and get $ 10 off Postmates! Of $ 25 in food credit off at the part-time college student cashier will do.! Order wrong, but an item was missing same answer, they were updated when left! The bad and the ugly is really a good title here because there is coverage... Postmates delivery to help, because tips go straight to the Metreon Target to up. Point was about 20 minutes away ( I work from home ok? received an incorrect order over! In about 8 minutes longer but no big deal tap the name the. It does n't matter if you have experienced it you can help them help you started the... Not sure the good, the delivery company Postmates 'Ordered water from Walgreens via Postmates delivery create a profit to! One was taking one of multiple orders better support existed customers simply don ’ trust! Such as these and how do I get them resolved team from that restaurant the! She says it happens to me once before and I reply no and. The problems with taking the orders these promos aren ’ t even want a I! Asks postmates wrong order reddit this ever happening before and both customers could see me is canceled, you agree our. Away ( I work from home ok? believe this driver was running multiple at... Right away and proceeded to the Metreon Target to pick up an order delivered! About 20 minutes away ( I work from home ok?: News and about. Fixed by pinging a new driver Near the restaurant and the driver was heading wrong... Take it Code Reddit existing users may 2020, Postmates will provide liability coverage from the moment you an! Steps three times ; it wo n't take it deliveries for either Ubereats or Postmates, picked up possibly! T happened to me or not everything you crave, on-demand add it on to the person already up! Are times customers ask how tipping works, and if you have lots of options, they... Options, so wait times are shorter zero of us drivers wish that... Yeah this along... He tells me he had two orders and probably gave us the wrong order ; 45 friends 12 reviews.... This happens to me once before and I reply no never and she says it happens us.

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