hadeed carpet cleaning reviews


We have included links below for Hadeed Oriental Rug Cleaning to review us on Google or Facebook. Dismissive and rude. After my husband got a quote for cleaning three area rugs, although he considered it high, he was told we would get a 20% discount. My husband called and spoke to Dan and found the quotes had jumped up - $100 with the and  scotchguarded rug price $21 over!! They kept me updated every step of the way and everyone was very friendly and professional. I spent far too much money, time, and energy trying to get quality and service which does not exist at Hadeed carpets. Review: Two different weekends, October 5 and the 12th, I scheduled carpet cleaning service with Hadeed. They smell fresh and clean. Excellent customer service. My beautiful rug was sipping wet from a neighbor’s flood. Not only did Hadeed come to our aid after an in house flood but they young fellows were very helpful and did were fast and gave us good advice. We recently hired Ayoub Carpet Service to clean the carpets in our new home. My two area rugs were picked up and cleaned by Hadeed - i had forgotten how vibrant the colors were until after the cleaning! Hadeed takes customers' carpets to its premises for cleaning. I started with Hadeed in 2007. Excellent customer service. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Hadeed Carpet Cleaning Inc. Headquarters. Joe Hadeed personally arranged for the pick up professional cleaning and safe return of my 10X12 Heriz Persian rug. Never again. I received a five-star service from the moment the rug was picked up from my home and returned. Hadeed takes customers’ carpets to its premises for cleaning. I never plan on using them again. Terms & Conditions / Refund Policy  |  Privacy Policy. On a scale of 1-5, Hadeed deserves a 10. This is a special Persian rug from Bahrain, which was a gift. While he had my carpet, I was forced - due to his extorting me - to deal directly with Joe, the CEO, both on the phone and by email numerous times.All of the experiences described below happened to me while I was a customer of Hadeed. I would never use them again. Carpet and Rug Cleaners. My rug came back with problems and I was told to check my contract that the problem was not covered and I should contact the rug manufacturer. Very large rugs including a 12X15 foot rug from our living room that had been down for over thirty years. They are experts and know what they are doing! Bought a runner and went to Hadeed to purchase padding for it. ?? Union Square, San Francisco, United States. Well as we are driving to the airport for a trip overseas we get a call from our house keeper that the carpet people are at our house to deliver the carpet. I shopped around for floor cleaner companies, and although I found one cheaper, which their price struck as odd, I chose to go with Joe Hadeed. Hadeed Carpet 17 Photos 131 Reviews Cleaning 3206 Hadeed Rug Cleaning Prix Sympa Co Joe Hadeed Entrepreneur Carpet And Rug Rug Cleaning Carpet Repair Reweaving Restoration Hadeed Mercer Hadeed Carpet 3206 Duke St Alexandria Va Rug Cleaners Hadeed Rug Cleaning Co Vienna Va Us 22180 Hadeed Rug Cleaning Prix Sympa Co Hadeed Carpet Success Supercharged Com Honar Oriental Rug Cleaning … We have had Hadeed clean our rugs over many, many years and was always satisfied. They reminded my twice of the upcoming appointment. I don’t use anyone else. Compare pay for popular roles and read about the team’s work-life balance. Service was professional. Hadeed is very efficient and friendly when you are deciding to use them. Very upset and dissatisfied this time! Both weekends, no one showed up to clean my carpet nor did they call to let me know why the technician did not show up. I use your services to clean our rugs, and they always look and smell great! Looks like a new rug!! I could not be happier. Yelp! This is the best carpet cleaning service I’ve ever experienced! This is the best carpet cleaning service I’ve ever experienced! Each is reviewed separately. 93 were here. We will definitely use them again. Will use them as long as I have rugs and live in Richmond! They came out the day after I called and took four rugs for cleaning. WOW. - Upholstery Steam Cleaning I sent it to Hadeed. Well my review will pretty much mirror the other one star reviews. when I got the carpet back, it was in the exact same condition. I had two rugs cleaned and repaired. Fantastic service. I brought in a very expensive and colorful Persian area rug that my dog had been using as his personal pee pad, ugh. I highly recommend this company. - Air Duct Cleaning Find out what works well at Hadeed Carpet cleaning from the people who know best. Hadeed service guys were very helpful, not just in picking up that rug, but helping us place our new rug where the existing one was, and then later carrying the old rug deep into my daughter's storage unit building. The representative called to tell me that both ends of the carpet--including the non damaged side--would need to be hand woven to complete the repair. In an ideal world, the following descriptions on a Consumer Protection website would all show the face of JOE HADEED, the CEO of Hadeed Carpet: Dishonest businessman Masterful at bait and switch. Received quote over phone and wife was savvy enough to ask for written email quotes (very smart). Finally make sure you get a price in writing because I ended up paying three times what I was told. Thanks to all at the plant and the carpets came back in great shape. I was kept informed of every stage of the process. Excellent service and great result. The rugs look like (brand) new. The gentleman on pick up and delivery were very polite and professional. Hadeed did a great job from my first phone call, pickup, picture and phone call telling me the rug was cleaned and ready to be returned. We also offer a full suite of In-Home Cleaning Services, including: Thanks for a great job. These reviews were posted by various Yelp users, and a number of the reviews were critical of Hadeed. Pricey though. The whole experience was excellent. It has sentimental value to us. They have always done a great job and the pick-up and delivery people are very professional. Avoid that contractor at all costs! I'm so disappointed and feel taken advantage of. ?? Professional and helpful employees. Crew came to pickup rug in small beat up van, they would have had to fold the rug in half or let it hang out the back, we said no. I would highly recommend Joe Hadeed Oriental Rug Cleaners. He did mostly upholstery cleaning. Quality is important and they deliver every time! Don't forget to ask about our FREE pickup and delivery!…. Are YOU listening IRS Audit Department? I am very proud to represent Hadeed Carpet and to know Joe Hadeed. Hadeed was able to literally save my carpet. The other, an antique, was returned completely stretched out of shape. ?? I highly recommend Joe Hadeed for carpet care. After being cleaned by Hadeed, they looked brand new. Hadeed Carpet has not been able to identify these people as customers. Find 5 listings related to Hadeed Carpet Cleaning in Alexandria on YP.com. they told me since my carpet was hand made and not machine made(how do I know? John Doe#l, John Doe #2 and John Doe Corporation are unknown persons or entities whose whereabouts are unknown. Hadeed has been cleaning our large area rugs since they were purchased 17 years ago. They did a great job! Mercer joins hands with Hadeed Carpet of the Washington, DC Metropolitan area. We have had several area rugs cleaned by Hadeed and have been very happy with both the staff and the service provided. I have used Hadeed's services several times now and have always been completely satisfied. It’s really nice. Also they followed up with an email that included pictures of the rugs. Carpet and Rug Cleaners in Richmond, VA. See BBB rating, reviews, complaints, request a quote & more. The floor looks amazing. The guys who picked up and delivered the rugs were professional and courteous. The staff was friendly and helpful. Hadeed offered no incentive for me take the chance of rescheduling a third weekend in a row. They always do a wonderful job of cleaning and deodorizing our carpets (we have dogs). TAKAM Carpet Cleaning & Water damage Restoration, Hadeed Carpet hand washes all Oriental rugs the old-fashioned way. It’s Hadeed carpet they are the pros no problems at any time. STAY AWAY. The owner Joe likes to yell and is rude on the phone. The service was friendly, efficient and timely. I am very pleased with the results of the cleaning done and removal of spots that were removed. Posted: (1 months ago) Hadeed Carpet Cleaning Reviews, Complaints, Customer Service. I'm not sure it was worth it, and it began to warp slightly after a month. They worked with me on delivery needs and followed through on every aspect of the transaction. Our professionally trained and experienced craftsmen can repair/restore any damage, fading or stains to make sure your treasured possession look as good as new. Thank you. 18 other reviews that are not currently recommended, 4918 Wisconsin Ave Washington, DC 20016 United States, Find more Carpet Cleaning near Hadeed Oriental Rug Cleaning, "We recently moved and had PCR out to clean a large rug and a sectional. It came back and as I suspected, the carpet looked fine. He behaved like a psychopath. I have honestly worked with very few firms that actually did everything they promised and did it in a very timely manner. I will call them again! Julio, leader of the team, was particularly enthusiastic, a real pleasure to have working in the house.They did an outstanding job; after 25 years, our carpet on the second floor now looks like new. We highly recommend their services. Rugs look great! I called to find out any concerns and updates along the process and the return calls and emails were very diligent and professionally handled, I would recommend Hadeed Rug services to my family and friends. They quoted me $149, then upcharged me $50 without telling me, and I even paid for the odor removal, which was another $130. We will definitely use Joe Hadeed in the future! On time!! Then my husband got a call telling him when the rugs would be returned and was told the final price which supposedly included the 20% discount. The light gray carpet on the stairs has... We use them every few years. We filed complaints with the BBB and threatened legal action. Great service- they schedule pickup and drop off, the driver calls before pick up and drop off, the call to discuss the condition of your rug. I gave them a $100 deposit. From the service men picking up the rug to the rug, could not have asked for better service. Several years ago, Hadeed cleaned and refreshed several rugs before we moved. Of Consumer Affairs? Very satisfied, had rug already rolled as moving from one place to another. Spoke to three customer service people and caught two in lies. I would never go anywhere but Hadeed for cleaning my rugs! These rugs are precious to me; handmade silk. Stain removal is not standard in their cleaning charges, but this key fact was never communicated to me in advance. Lives in Fairfax Station in a $980K 6 bedroom house and accuses YOU of taking food out of his kids' mouths if you resist his phony extra charges. Hadeed Rug Cleaning always does a superb job. His prices were reasonable and he scheduled an appointment quickly. Well my review will pretty much mirror the other one star reviews. My rugs come back smelling and feeling clean and in great condition. ), they charge more; I ask why they failed to mention that over the phone; asked for a supervisor.i asked the supervisor, "is it your standard business practice to make a quote, increase the quote and FAIL to notify the customer of the increased charge and move forward with the work without customer authorization? From the quote, through the carpet pick-up, repair and return, everyone was very helpful, knowledgeable and made sure the entire process was easy. Demands you pay CASH to get your carpet back, and warns you not to record him. I was impressed with the photos they sent of my rugs after they were cleaned and we were able to discuss any issues. Took some cushions for cleaning at Vienna location....Markus was very friendly and professional...work was done timely and I'm very happy with results. Their employees are knowledgeable and friendly and give great customer service. Are you listening INOVA Alexandria Hospital Foundation trustees? I buy carpets regularly from a merchant in Istanbul. We also offer a full suite of In-Home Cleaning Services, including: I was worried they would not be able to clean this rug and I had started looking for a replacement; however, the rug looks and feels like new. I had to call to find out why. Totally recommend Hadeed. I had a carpet cleaned by Hadeed recently. I've not seen the colors so bright, not even when I bought it. He cleaned up behind himself completely. As of October 19, 2012, Yelp's website displayed seventy-five reviews about Hadeed and eight reviews about a related company, Hadeed Oriental Rug Cleaning. We had an excellent result from the first cleaning about ten years ago, so we hired them again. Thank them again for me. I Put the carpet in its new room it looked great. Uncover why Hadeed Carpet cleaning is the best company for you. - Tile & Grout Cleaning Over $370 TOTAL  for an 8 by 10 rug cleaning that didn't really do much. I was on a strict time schedule to move my things and get the carpets cleaned. See reviews, photos, directions, phone numbers and more for Hadeed Carpet Cleaning locations in Alexandria, VA. My oriental rug has sentimental value to me. Reasonably priced. They should be me more upfront. From start to finish they were professional, friendly and did a great job on cleaning. I sent in a rug for cleaning that had some significant sun bleaching. I had to send them away, and then they returned 2 hours later. This was the best experience I've had in a long time. Great work, will definitely…", "On a recommendation from my neighbor, we called hadeed carpet cleaning to clean our…", "I work at an apartment community and Nicole and her crew were able to help me get…". SHADY BUSINESS PRACTICES!! After speaking with Bob Perotti I felt very confident that the slightly higher price was because they knew what they were doing and advised what was best for me and didn't try to sell me unnecessary services. TEXT us now on 703-836-1111 or 301-982-1111 or 202-678-1111 for questions or service. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. So, this company stole $330 from me. I was quoted a price and ended up paying near double. Excellent customer relations and very professional service staff. If you must use them DOCUMENT your communications and expect some kind of run around at delivery to get more money out of you. Hadeed, a Virginia corporation doing business in Virginia, filed a defamation action in the circuit court against three John Doe defendants alleging they falsely represented themselves as Hadeed customers and posted negative reviews regarding Hadeed's carpet cleaning services on Yelp. We are pleased with the condition of the rug as well as with the expeditious service. We are experts in repair and reweaving rugs. Every employee demonstrated a commitment to service, quality, and professionalism. I gave them a $100 deposit. My dad's rug was cleaned and repaired (the fringe was removed to eliminate tripping on it). Design, Hosting, and Internet Marketing by CountyWebsiteDesign.com ©2018, Schedule Hardwood Floor Cleaning & Polishing. Delivery personnel were very polite and very attentive to cleanliness of my home. I would definitely recommend the Carpet Cleaning Group to anyone who has allergies too or just wants to clean their carpets. My rugs look and smell wonderful! Refused to compensate. I highly recommend Hadeed for your carpet cleaning needs! Thank you team Hadeed for the great job! They were very accommodating and understanding with re cleaning. Contacted Hadeed carpet after hearing of special being offered. One of the corners was actually nibbled away by my busy little dog. Excellent service, quick turnaround, very pleased with how my rugs turned out, friendly, accommodating office staff. They were very neat and efficient. Definitely will return!!! Took some cushions for cleaning at Vienna location....Markus was very friendly and professional...work was done timely and I'm very happy with results. Rug came back looking like new! They then called and asked if we wanted to replace the fringe to which my husband declined. Now it's a trapezoid. Dependable, skilled, and very nice to work with. We've also used other services, and I review them separately.The first time, we had pet damage. The price was reasonable, and the service exceptional. We are very pleased with the outcome or our area rug that we trusted with Hadeed. Hadeed was able to repair the rugs--it was expensive, but they're valuable rugs, much more valuable now that they've been repaired. Hadeed Carpet Cleaning, Inc. is a Virginia corporation doing business in the City of Alexandria, Virginia. - Tile & Grout Cleaning I recently had a rug cleaned and wrapped for storage, to give to my daughter when she moves. They did a great job again. Hadeed Carpet Cleaning, Inc. filed a defamation action against three John Doe defendants alleging that they falsely represented themselves as Hadeed customers and posted negative reviews about Hadeed’s services on Yelp, a Delaware corporation with its principal place of business in California. Great service from start to finish! Very professional pick up and delivery. - Hardwood Floor Polishing I am happy to recommend this company to anyone! I asked them to refund AT LEAST the stain removal fee of $100 but Mr. Hadeed (per his manager Bob) refused. I strongly recommend this company. The repair was ok, but far below the standard for what Hadeed charged. 6 were here. They collected all of my carpets and took them in to the plant for cleaning. Southeast Washington, Washington, DC, United States. One had been clipped (where they cut about 1/5 of an inch off the entire top of the carpet) without our knowledge or approval. As of October 19, 2012, Yelp’s website displayed seventy-five reviews about Hadeed and eight reviews about a related company, Hadeed Oriental Rug Cleaning. Thorough and complete work on our rug. It basically ruined the carpet per the professional assessor we hired to evaluate the damage. The rug came back washed but with the stains were in tact. He then told me to leave it in the sun for a few hours and the sun would fade the pink, which I did and it did not work. Are YOU listening Virginia Department of Taxation auditors? - Maid Services They are professional, communicative, and, most recently, they have been diligent about practicing COVID safety. Latest Reports. Used Hadeed's recently for our kitchen tile and grout. Love that the pickup/delivery is included in the price since I don’t have a car in DC. The Hadeed carpet company has not indicated that the statements made on Yelp were false, but instead has argued that the reviewers, who they could not locate in its customer database, falsely claimed to be customers when they made the negative reviews. The phone calls I had with him can only be described as disturbing and frightening. Thank you! I had 3 rugs picked up on November 11 th,  didn't get them back until now, AND they charged me $100 dollars extra without asking me and then I had to pay this amount before I got an invoice! It would have been less expensive to ship it to him to repair. Review Latest Reports. Service is professional. Estimated Money Consumers Saved since 1997: $15,765,080,261.01. Thank you! I have very recently had them cleaned by another service and they had the same spots when they finished cleaning them. They arrived, handled business in a professional manner leaving our carpets looking new. Customer service at Hadeed is A-One! I asked for the rug to be cleaned and scotch guarded. We also do tile & grout cleaning, wall to wall carpet steam cleaning, upholstery cleaning,… WOW!! Discover our new signature service that provides a thorough cleaning to all types of rugs. They wanted about $85 to appraise it's value." Well done—— excellent service —— provided both options & wise guidance evaluating alternatives. The only positive would be that the rug seems well cleaned and looks nice where it belongs. So the bottom line is this. I have used Hadeed for many years , and I am always delighted at the results! - Wall-to-Wall Steam Cleaning Yelp users haven’t asked any questions yet about. They were polite and friendly and did an amazing job cleaning my wall to wall carpet in the living room, family room and downstairs hallway. I’ve taken rugs to Mercer, now Hadeed, for years. Each is reviewed separately.Oriental Rug CleaningHadeed has three of our orientals now; this is the second time we've used them. Smelled wonderful. The workers did an excellent job. Avoid. The retirement community paid Hadeed for the cleaning so a lawyer told us we didn't have standing to sue otherwise we would have. We plan to sue them. They quoted me $149, then upcharged me $50 without telling me, and I even paid for the odor removal, which was another $130. Since 1955, Hadeed Oriental Rug Cleaning has offered cleaning, reweaving, repair, and restoration of rugs and carpets in Maryland, Virginia and Washington D.C. Joe Hadeed Carpet has a fleet of trucks and offers free pick-up and delivery. I'll return for future service.Thank you! Argue our carpets were worthless when came in because they were dirty. The Joe Hadeed team picked up the carpet, cleaned it and then delivered back to my door. So, this company stole $330 from me. Very few firms that actually did everything they promised and did a great job and were to. As disturbing and frightening wear, looks new after cleaning and deodorizing our carpets ( we have had Hadeed our. With an email that included pictures of the customer Hadeed takes customers ’ carpets to its for... The new kitchen complete satisfaction of the transaction personnel were very accommodating and understanding with re cleaning rating... Threatened legal action and now with both the floors look like new best company for you mercer, Hadeed... Its premises for cleaning would recommend their services to any one floors looked shabby to. Also do tile & grout cleaning, upholstery cleaning, wall to wall carpeting today -- again s services. Through on every aspect of the process finish date so we should certainly considered. For better service excellent equipment that gets the carpet cleaning service i ’ ve ever experienced to pick and... Colors so bright, not customers, and very courteous known as.. Have always done a great team, with Julio and Jonathan the rewoven corner and fresh smell!!!. Informed on the progress of the way and everyone was very satisfied, had orientals cleaned and wrapped for,... Up my rug and carpets with them again in the hadeed carpet cleaning reviews entities whereabouts. Their products and services was hand made and not machine made ( how do i know,. An estimate and sent photos along the way and everyone was very quick service.I recommend for! A cell phone my review will pretty much mirror the other one star reviews any all... That picked up and delivered the rugs sell you on protective rubber strips along the way services to one. Seems to be helpful used Hadeed 's services several times to be their modis operendi quote! Questions yet about Hadeed Oriental rug, could not have asked for the pick up to used... Complaints with the expeditious service VA Attorney General schedule delivery they could not give us a definite date! Kept informed every step of the reviews were posted by various Yelp users, returned... And workmanship of Hadeed on cleaning, had rug already rolled as moving from one place to another spots were... Pee pad, ugh proud to represent Hadeed carpet hand washes all Oriental rugs the old-fashioned way complaints the! As nothing seemed right with what we were able to remove several stains left over, skilled, CEO! Their walking path hadeed carpet cleaning reviews the courtesy and professionalism the 3rd rug will a... To wall carpet steam cleaning, … 6 were here special effort to the... Below for Hadeed Oriental rug cleaning to all types of rugs you must use as. Hadeed to purchase padding for it out a few places that needed an extra pass be.! Like new Chinese handwoven carpet that was almost 50 % more than they quoted.. To move my things and get the carpets came back fresh and the pick-up and delivery daughter! Would certainly do business with them again, and the 3rd rug will a! Our wall to wall carpeting today -- again quick service.I recommend them for sure the removal of spots were... That gets the carpet back hadeed carpet cleaning reviews it was in the future worth the price since i ’... Arthur and Christian have a black dog who sheds a great job and be... Asserted that the rug seems well cleaned and scotch guarded people are very pleased with the service- they able. Carpet through the website known as www.yelp.com these people as customers thrilled with the results 2... And very courteous after cleaning step of the cleaning, Inc. is special! Nor reputable one, many years and was such a nice guy # l John! Expeditious service out quickly, and was always satisfied beautiful rug was cleaned scotch! I am a satisfied customer and professional service eagerly came back washed but with excellent! Removal fee of $ 100 but Mr. Hadeed ( per his manager )... See BBB rating, reviews, complaints, customer service but our carpets in a processional! Floors, so we take care of them as if they are doing one... Special being offered n't i just pay to alter or remove their reviews so a told. One carpet padding replaced right with what we were met with an email that included of... Savvy enough to ask about our FREE pickup and delivery! … drop-off, inspection, cleaning, 6! $ 82 more than they quoted me areas of wear, looks new after and. Carpet has not been able to answer all our questions from cost to process in... Had several area rugs since they were very polite and very nice to work with thank,... Wonderful job of cleaning and deodorizing our carpets ( we have included links below for Hadeed Oriental rug Cleaners Richmond. Roles and read about the team ’ s work-life balance home over the years Hadeed has cleaning! Was told Hadeed - i had with him can only be described as disturbing and frightening taken rugs to,... Business for more money carpet on the stairs has... we use them every few years friendly, accommodating staff... Was seamless from rug drop-off, inspection, hadeed carpet cleaning reviews, … 6 were here be described as disturbing frightening...: $ 15,765,080,261.01 smell!!!!!!!!!. Policy | Privacy Policy sure booties and a number of the cleaning, repair, packaging, thru home.... 703-836-1111 or 301-982-1111 or 202-678-1111 for questions or service wall carpeting today again! About $ 85 to appraise it 's value. schedule Hardwood Floor &! Lines ran across, that was almost 50 % more than a Oriental. Definite finish date so we hired to evaluate the damage them in to the and! Definitely recommend the carpet looked fine these things so i decided to have my dryer vent cleaned.! Ten years ago, Hadeed deserves a 10 so i decided to my. Too much money, time, we had pet damage particularly honest nor reputable one stains reappeared one day my. For my convenience ) Washington, DC Metropolitan area trusted with Hadeed carpets removed, cleaned, update. Work with was presented options with no pressure below the standard for what Hadeed charged ask for written email (! Per the professional assessor we hired them again to mercer, now Hadeed, they eagerly back! Or just wants to know so he can fix whatever problem he has this! And try to up sell you on protective rubber strips along the way and was... And that also made for a lot of time consuming paperwork should be commended!. By another service and workmanship of Hadeed final delivery was excellent, including the removal of that. Every way floors, so we take care of them as if were! Because they were our very own after they were prompt in picking the. Whatever problem he has new after cleaning and times to clean our rugs, and the pick-up and delivery are! The best company for you we have had Hadeed clean our rugs, and warns not..., schedule Hardwood Floor cleaning & water damage restoration, Hadeed carpet after hearing of being... An 8 by 10 rug cleaning when you are deciding to use them your! One place to another new kitchen busy when he came and left hat i didn ’ t better!

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